Why Service Your Mercedes-Benz at Mercedes-Benz of White Plains?

Mercedes-Benz Service Designed Around You

Your Mercedes-Benz is engineered to deliver a combination of performance, technology, comfort and luxury. Maintaining it properly deserves the same level of attention.

At Mercedes-Benz of White Plains, our service experience combines factory-trained technicians, Genuine Mercedes-Benz Parts, Mercedes-Benz diagnostic equipment and convenient transportation options designed to make maintaining your vehicle easier.

Whether you’re bringing your Mercedes-Benz in for routine maintenance, warranty service, a repair or a pre-trip inspection, we offer several ways to make the process fit your schedule.

From Mobile Service that can come to your home or workplace to current model-year Mercedes-Benz loaner vehicles, pickup and drop-off service and an enclosed, climate-controlled service drive, our goal is to make Mercedes-Benz service as convenient as possible.

Conveniently Located in Downtown White Plains

Getting your Mercedes-Benz serviced should be convenient from the moment you leave home or work.

Mercedes-Benz of White Plains is conveniently located in downtown White Plains, just off I-287 and the Bronx River Parkway, providing easy access for Mercedes-Benz owners throughout Westchester County and the surrounding area.

Our location makes it easy to reach us whether you’re coming from White Plains, Scarsdale, Harrison, Purchase, Armonk, Chappaqua, Bronxville, Yonkers or surrounding communities.

Being close to major roadways also makes it convenient to combine a service appointment with your workday, errands or other activities in downtown White Plains.

And if bringing your vehicle to the dealership isn’t convenient, you may be able to take advantage of our Mobile Service or pickup and drop-off options for eligible services.

Mercedes-Benz Factory-Trained Technicians

Today’s Mercedes-Benz vehicles are among the most technologically advanced vehicles on the road.

Modern Mercedes-Benz models combine sophisticated mechanical systems with advanced electronics, driver-assistance technology, connectivity, electrified powertrains and increasingly software-driven vehicle systems.

Our factory-trained Mercedes-Benz technicians understand the systems and technology specific to the brand.

Whether you drive a C-Class, E-Class, S-Class, GLC, GLE, GLS, G-Class, Mercedes-AMG® or an electric Mercedes-Benz, our team is familiar with the maintenance and service requirements associated with your vehicle.

Genuine Mercedes-Benz Parts

When your Mercedes-Benz needs a replacement component, the part matters.

At Mercedes-Benz of White Plains, we use Genuine Mercedes-Benz Parts for applicable maintenance and repairs.

Genuine Mercedes-Benz Parts are engineered specifically for Mercedes-Benz vehicles and designed to meet the manufacturer’s specifications for fit and performance.

Using the correct parts is especially important on today’s Mercedes-Benz vehicles, where mechanical components, electronics and safety systems often work together.

When you service your Mercedes-Benz at our dealership, you can have confidence that your vehicle is being maintained with parts designed for your vehicle.

Current Model-Year Mercedes-Benz Loaner Vehicles

Sometimes your Mercedes-Benz needs to remain at the dealership for several hours—or longer.

We understand that your schedule doesn’t stop just because your vehicle is being serviced.

For eligible service appointments, Mercedes-Benz of White Plains offers current model-year Mercedes-Benz loaner vehicles, subject to availability and applicable requirements.

Instead of arranging your own transportation or putting your day on hold, you can continue driving a Mercedes-Benz while your vehicle is being serviced.

It’s also an opportunity to experience some of the latest technology, comfort and features available in the current Mercedes-Benz lineup.

Ask your service advisor about loaner availability when scheduling your appointment.

Pickup and Drop-Off From Your Home or Workplace

Sometimes the most convenient service appointment is one you don’t have to drive to.

For eligible customers and services, Mercedes-Benz of White Plains offers vehicle pickup and drop-off options from your home or workplace.

Our team can coordinate the pickup of your Mercedes-Benz, bring it to the dealership for service and return it to you when the work is complete.

This can be particularly useful for customers with demanding work schedules, families or other commitments that make a traditional service visit difficult.

Instead of spending time driving to and from the dealership, you can arrange to have your vehicle handled while you continue with your day.

Availability and eligibility depend on your location, service needs and scheduling.

Mercedes-Benz Mobile Service

For certain eligible services, you may not need to bring your Mercedes-Benz to the dealership at all.

Mercedes-Benz of White Plains offers Mobile Service, allowing a qualified technician to perform certain maintenance and service procedures at your home, workplace or another appropriate location.

Mobile Service can be particularly convenient for routine maintenance and eligible minor services.

Depending on your vehicle and service requirements, eligible Mobile Service may include items such as:

• Routine maintenance
• Oil and filter service
• Certain inspections
• Battery-related services
• Filter replacement
• Wiper blade replacement
• Certain software or diagnostic services
• Other eligible maintenance procedures

The exact services available depend on your Mercedes-Benz model, model year and the work required.

A Safe Location Is Required for Mobile Service

For safety, Mobile Service must be performed at a suitable location.

The vehicle must be:

• On a flat, stable driveway, parking area or lot
• Off the public street
• Accessible to the technician
• Located where there is sufficient room to work safely
• In an area with enough space to accommodate the Mercedes-Benz Mobile Service work van

A vehicle parked on a public street, on an unsuitable surface or in an area without adequate room for the service van may not qualify for Mobile Service.

If you’re unsure whether your home or workplace is suitable, our service team can discuss the requirements when you schedule your appointment.

An Enclosed, Climate-Controlled Service Drive

Your Mercedes-Benz deserves protection from the elements—even when you’re bringing it in for service.

Mercedes-Benz of White Plains provides an enclosed, climate-controlled service drop-off area, giving customers a protected place to bring their vehicle to the dealership.

This is particularly convenient during Westchester’s changing weather conditions, from winter snow and freezing temperatures to summer heat and heavy rain.

You can arrive, hand off your Mercedes-Benz and complete your service check-in without having to deal with the elements.

Mercedes-Benz Service for Westchester Drivers

Our downtown White Plains location provides convenient access from major Westchester roadways, including I-287 and the Bronx River Parkway.

Mercedes-Benz of White Plains serves drivers throughout communities including:

• White Plains
• Scarsdale
• Armonk
• Chappaqua
• Purchase
• Harrison
• Bronxville
• Yonkers
• Pleasantville
• Mount Kisco
• And surrounding Westchester communities

Whether you’re coming to the dealership for scheduled maintenance, a repair or a quick service visit, our location makes it easy to fit Mercedes-Benz service into your day.

Service A and Service B

Following the recommended Mercedes-Benz maintenance schedule is an important part of vehicle ownership.

Mercedes-Benz vehicles generally follow scheduled maintenance intervals that include Service A and Service B, although the specific requirements vary depending on the vehicle and model year.

Routine maintenance can include items such as:

• Engine oil and filter replacement
• Fluid checks
• Tire inspection
• Brake inspection
• Cabin air filter replacement
• Brake fluid service
• Maintenance counter reset
• Multi-point vehicle inspection

Your Mercedes-Benz service advisor can explain exactly what your vehicle requires based on its model, mileage and maintenance history.

Advanced Mercedes-Benz Diagnostic Equipment

A warning light in a modern Mercedes-Benz doesn’t always point to a simple mechanical problem.

Today’s vehicles contain numerous computers, sensors and electronic systems that communicate with one another.

Mercedes-Benz of White Plains has access to Mercedes-Benz diagnostic equipment and technical information designed to help our technicians properly diagnose your vehicle.

That expertise is increasingly important as Mercedes-Benz expands its lineup of hybrid and electric vehicles, advanced driver-assistance systems and software-based vehicle technology.

Service for Mercedes-AMG®

Mercedes-AMG® models require specialized knowledge of their performance-oriented systems.

Whether you drive an AMG® sedan, coupe, SUV or another AMG® performance model, our technicians can service your vehicle according to its specific maintenance requirements.

From high-performance engines and braking systems to AMG®-specific technology, maintaining an AMG® requires attention to the details that distinguish it from a standard Mercedes-Benz.

Service for Mercedes-Benz Electric Vehicles

Mercedes-Benz is expanding its electric vehicle lineup, bringing new technologies and different maintenance requirements to Mercedes-Benz ownership.

Electric vehicles don’t require traditional engine oil changes, but they still require appropriate inspections, tire service, brake-system inspections, software updates and other maintenance.

Our service team can help maintain compatible Mercedes-Benz EVs using the appropriate diagnostic equipment, procedures and Genuine Mercedes-Benz Parts.

Mercedes-Benz Tire Service

Your tires are one of the most important safety components on your Mercedes-Benz.

They affect:

• Braking
• Handling
• Ride quality
• Road noise
• Wet-weather performance
• Winter traction

Mercedes-Benz of White Plains can help with tire inspections, replacement, balancing and alignment.

Our team can also help identify tires properly suited to your specific Mercedes-Benz model.

This is especially important for