Customer Testimonials

We pride ourselves in the fulfillment of our customers. We strive to meet and exceed unparalleled levels of customer satisfaction and make your car buying and servicing experience easy and stress free. We really mean that. Don’t just take our word for it,  see what past customers have said about us and their experience with Mercedes-Benz of White Plains.

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Google Apr 21, 2021

First I would like to say if you come here ask for Nosh in sales he is great ! Very friendly and made my buying experience so much better highly recommend dealing with him so happy with my GLB 250

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Google Apr 16, 2021

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Google Apr 15, 2021

Purchased a car through Jessica De La Rosa, and could not have asked for a better sales experience. She was extremely pleasant and easy to work with, had excellent car and sales knowledge, and provided an incredible all around experience. Would highly recommend her to all future customers and would return to purchase a future vehicle through her. 5 stars and 10/10 sales person

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Google Apr 9, 2021

Very friendly.

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Google Apr 6, 2021

Our sales person Travis was great

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Google Apr 3, 2021

Hats off to the service department especially service supervisor Michael Reyes this gentleman is just unbelievable he goes over and beyond to help his customers, the quality of service he provides is truly impeccable Thank you so much Michael I really appreciate everything you have done and the great service and attention you have shown me 👍👍👍

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Google Apr 1, 2021

Bobby helped my mom replace her SUV and made the process very easy. He was very professional and helpful and worked out a great deal for her. We were all very pleased with the process and his personal attention which led to a great outcome.

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Google Mar 30, 2021

Mike Reyes, Service Advisor, is my “go to” for the TLC I seek for my vehicle at MB White Plains. Mike never disappoints me and makes me feel like I’m his only customer! He has been the consummate professional, displaying patience and offering fact checked information so I can make informed decisions when servicing my vehicle. During my most recent visit, he and John Francese, Senior Tire Store Advisor, worked collaboratively to ensure that my GL 450 was safe and ready for a family road trip. They keenly recognized my sense of urgency and concern. They accommodated me and my ...

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Google Mar 25, 2021

Great experience! Got a new car! And the service was excellent. Everyone was so professional

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DealerRater Mar 18, 2021

Just bought a repeat MB from Paul T. He is a pleasure to deal with, works hard to meet our needs in a tough supply chain market and never pressures the customer. We will be getting a second vehicle from him shortly. Arthur and Ellen C.

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Google Mar 17, 2021

My wife and I had been looking to purchase a Mercedes for a while and decided on the exact model we wanted. We knew exactly what we wanted and so we went in to see it in person. We were approached by Dan Malone, who greeted us as though we were family. Long story short, he was able to show us exactly what we came for, did not toy around with us, was a straight shot, and very relatable. He put our car buying experience at ease. He even followed up with us to ensure we were happy with our ...

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Google Mar 14, 2021

Just bought my first Mercedes ever and I’m so glad I came here! Ralph Rodriguez in sales, Tyler in concierge, and Bob Carol in finance were all so helpful and honest throughout my experience. Ralph was especially helpful when it came down to my ultimate decision in leasing a 2021 CLA - he wasn’t pushy at all, gave me his honest opinion including the good and bad, and was very realistic about pricing and what a good investment/bad investment would look like. I wasn’t even sure what leasing would look like and was planning on financing an ...

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Google Mar 13, 2021

I highly recommend Mercedes of White Plains to anyone looking for a new or pre-certified Mercedes… I bought a C 300 convertible Mercedes pre-certified and We were treated wonderfully And our sales rep Amir Jakupi couldn’t have been more professional and courteous… We were pleasantly surprised when Amir called us a week later checking in to be sure we were happy with our new pre-certified Mercedes… We will definitely recommend Mercedes of White Plains to all our family and friends!!!😃

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Google Mar 10, 2021

I have been dealing Mercedes-Benz of White Plains for the past 10 years and they are ABSOLUTELY Top Shelf. Their Services Department is NUMBER 1 and I do all my schedule maintenance with them. Frank DeMaio who is my service contact person is a True Professional. You wouldn't find better anywhere. It was this first class service that lead me to trade in my Mercedes for a newer model that introduced me to Daniel Malone Jr. the Sales Consultant, Robert Schneider the Finance Manager and Bob Benetti the Sales Manager. Three of the finest people you ever what to deal with ...

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Cars Mar 9, 2021

I would highly recommend working with Ralph Rodriquez at Mercedes-Benz of White Plains. He is very knowledgable about the brand and models but isn't pushy. He made the buying process super simple and valued my time. The dealership has a good selection of certified pre-owned cars at excellent prices.

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DealerRater Mar 9, 2021

I received excellent service from Ralph Rodriquez at Mercedes-Benz of White Plains. He has a thorough knowledge of the cars and was helpful without being pushy. I am very happy with my certified pre-owned vehicle and highly recommend the dealership.

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Google Mar 6, 2021

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Google Mar 6, 2021

What a great experience! Bob Binette and his team (especially Paul T.), were wonderful to work with. They were so helpful in finding me the exact car that I wanted. Very patient and not pushy at all. Truly think that they want their customer to be happy! I highly recommend! Thank You MB of White Plains!

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Google Feb 27, 2021

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Google Feb 24, 2021

Just purchased my first car from here last week.What a pleasure dealing with ROBERT and the rest of the team.So professional and not pushy at all.Told Robert what car i was looking for and he spent his time showing me similar cars for an idea on what i couldn't make my mind up on.Within a week what i wanted arrived and i couldn't be happier.I highly recommend this dealership and will be purchasing future cars here.

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Google Feb 23, 2021

Awesome! Christian in parts department couldn't have made my purchase any easier. Will definitely be back.

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Google Feb 19, 2021

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Google Feb 18, 2021

I have been a loyal customer of Mercedes Benz for decades but my last experience was overwhelmingly great. I wanted to transition from my 2019 450E Wagon to a sedan and worked with a wonderful salesperson, Debie Goldschmidt. She was incredibly knowledgable about Mercedes-Benz products and recommended a 2021 450E Sedan. Not only did she recommend the model but the color and some of the options as well. Since leaving the showroom with my new car, I have gotten numerous complements on both the model and color. All of her recommendations for the options were perfect and I will definitely recommend Debie ...

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Google Feb 15, 2021

This is a CLASS dealership. Friendly, courteous, honest to deal with, great cars of course, and just a pleasure all around. I’ve bought a lot of cars at a lot of dealerships over the years. This one ranks right up there at the top. Thank you!

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Google Feb 13, 2021

I had the easiest and most pleasant car buying experience with Sean Loperfido. He is really knowledgeable, genuine, and super nice! Highly recommend working with him for your next purchase ... I know I will! He went above and beyond for an amazing purchase experience. Thanks again!

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Google Feb 13, 2021

Deborah Goldschmidt was very helpful. She quickly confirms a vehicle in inventory with features I want and strikes a great deal on the pricing including the maintenance package. Great experience and highly recommended.

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Google Feb 7, 2021

Great service. See Travis. He will listen (a lost art these days) and find you what your looking for with haste. And John Skiadas really was helpful throughout the whole fiance process. Everyone was extremely transparent and professional. Met and exceeded my expectations

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Google Feb 5, 2021

Robert from Sales, Josephine from Service .. High Class Level of service, which I really appreciate.

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Google Feb 3, 2021

Haven't purchased a vehicle yet,..but Mr. Crosby is an Excellent sales guy!!! He's very knowledgeable, Patient, and tells it like it is,.!!!

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Google Feb 3, 2021

My experience with Jefferson at MB of White Plains was considered an expectational experience. We currently live out of State and Jefferson was able to provide a walk- through video via facetime of the car we were interested in. He was able to answer all of our questions before arriving for a test drive. During our test drive, under COVID 19 precautions, Jefferson provided great insights and answered all of our questions about the car. Once we agreed on moving forward with our purchase, Jefferson also guided us with all the documents needed before hand, so were were able to drive ...

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Google Feb 2, 2021

My experience purchasing a vehicle has always involved stress and this transaction was no different. The difference was how the stress was handled in the moment. My salesperson, Deborah Goldschmidt, was responsive to my concerns and did a great job. Tyler did a solid job tutoring me on all of the amenities included with my vehicle. Lucy was engaging and made every effort to troubleshoot the issue the developed with the Mercedes app. The manager, Bob Binette, was amazing! Great communicator who knows his business and knows how to treat the customers and the people who work with him. Unfortunately, ...

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Google Feb 1, 2021

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Google Feb 1, 2021

I had a GREAT internet sales experience with Ralph Rodriguez and Marsel Paloka. Answered all of my many questions over the course of consecutive days, sent me the paperwork via a notary service, and even took video of the loading for shipment to FL. Class acts and committed to complete customer service. Thank you Ralph and Marsel! So glad to have found you guys, and of course the car too! Highly recommended!

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Google Jan 29, 2021

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Google Jan 23, 2021

Searching for a specific CPO car with the options you want is tough. Really luck of the draw in finding it. I was looking for a specific GLE 350. Honestly I’m probably an annoying customer because I know exactly what I want and what I want to spend. I don’t want to be shown something else for a different price no matter how good of a deal it is.I went to a few other Mercedes dealerships and every time I felt like I was getting setup or worked because after telling them what I would want they would ...

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Google Jan 4, 2021

I recently bought my car here at Mercedes-Benz White Plains and I had an amazing experience. Sebastian Merino is the best sales consultant I've ever worked with! He would always call me with updates about my car and always made sure I got exactly what I wanted. I could not have asked for a better experience! Thank you so much Sebastian!

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Google Jan 1, 2021

I have leased and purchased numerous cars over the years. Working with MB white plains was by far the greatest car buying experience I have ever had. Luci was the best salesperson. She was honest and upfront about the car and pricing. She made the process very easy, even during covid! I drove from Long Island, where I have many Mercedes dealerships to choose from, up to white plains because it was worth the trip. Luci even followed up with me the day after I picked up my car to make sure I was happy. I will not only be ...

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Google Jan 1, 2021

Very friendly and helpful staff! Would recommend Mercedes-Benz of white plains! Thank you Tim and Rob! Lauren & Doug

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Google Dec 31, 2020

Mercedes-Benz of White Plains is an excellent dealership. This is my 4th Mercedes purchase. Marsal Paloka is wonderful to deal with as a Finance Manager. Ardit Shabi is an excellent salesperson. This is the second car I have purchased from him. He is very informative and precise with his answers. All questions were answered immediately and correctly. There were no hidden costs or issues. I highly recommend the dealership. These two men know their job and do it well in order to make it easy for the client. The client is always NUMBER 1 for them!!

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Google Dec 28, 2020

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Google Dec 27, 2020

Peter Makaj is an exceptional salesman. He went out of his way to make my purchase experience easy and straight forward. Unlike most of the experiences I've had purchasing a car Peter kept his word and was fair and honest the entire process and took the time to setup and show me all of the features in my vehicle. Service was above and beyond. Highly recommend dealing with Peter Makaj. Update: 2020 I purchased another car from Peter replacing my 2015 C300 4Matic in polar white with a CPO 2017 C300 4Matic sport coupe in selenite gray. The interior is brown. It ...

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DealerRater Dec 25, 2020

I had the best buying experience at Mercedes Benz of White Plains. It was a preowned car, and the entire transaction took just a few hours. Daniel Malone was my sales agent. Very knowledgeable and very thorough. His personal videos added merit to the vehicle. An ultra smooth transaction. The car was great as well. The dealership was two hours away and well worth the time. Daniel and his team preplanned the entire visit. The entire team was COVID conscious, proper etiquette followed. Definitely felt safe. Excellent in every way, from initial phone call, to test drive, to signing and ...

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Google Dec 25, 2020

I had the best buying experience at Mercedes Benz of White Plains. It was a preowned car, and the entire transaction took just a few hours. Daniel Malone was my sales agent. Very knowledgeable and very thorough. His personal videos added merit to the vehicle. An ultra smooth transaction. The car was great as well. The dealership was two hours away and well worth the time. Daniel and his team preplanned the entire visit. The entire team was COVID conscious, proper etiquette followed. Definitely felt safe. Excellent in every way, from initial phone call, to test drive, to signing and ...

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Google Dec 23, 2020

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Google Dec 21, 2020

There is no one that better exemplifies the Mercedes brand than Mike Chase and his group of sales people. Mike is a consummate professional and works with all customers to get great deals done. Really impressive. I highly recommend that if you are in the market for a Mercedes you make sure to visit Mercedes of White Plains and find Mike.

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Google Dec 21, 2020

I would like to thank Ralph Rodriguez for the outstanding experience we had purchasing our GLS 450. Ralph was super attentive to our needs and explained the entire process to us. He went above and beyond to work with us in getting the car we wanted. Ralph even followed up with us after a few days to make sure we were happy with the vehicle. I highly recommend Mercedez-Benz Of White Plains and make sure you see Ralph Rodriguez. Thank You Ralph.

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Google Dec 16, 2020

Very, professional and we not wait long.

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Google Dec 15, 2020

Highly recommended. My wife and I went to 3 dealerships before going to MB of white Plains. The deals (for GLC 300 4matics) were great and people are the best! Ralph Rodriguez allowed us to spend as much time as we want when we checked through the vehicles and he gave us great offers that made us make the decision right at the dealership. He helped us from step 1 to final step (free car delivery to my apartment.) Because it was our first time buying a car, we didn't know much. He even helped us deal with an insurance company. I ...

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Google Dec 15, 2020

I had a great experience with Mercedes Benz White Plains! Special thanks to Mike Chase and Josh Alexander for making the entire process so smooth and easy!! You guys went above and beyond 5 star service and I can’t thank you enough! I’ll always be coming back here and I recommend it to everyone!

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Google Dec 14, 2020

Salesman gave me plenty of time and info on the vehicle I was interested in.

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Google Dec 8, 2020

Sales person was great and I will recommend Ralph to another buyer

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Google Dec 5, 2020

We want to thank Ralph Rodriguez. He helped us purchase my wife’s 2018 GLS550. He was super attentive to our needs and explained the entire process to us. He took his time and there was no pressure. Thank you Ralph. This was the first time a sales rep ever ever followed up with us after the process to make sure we were happy with the vehicle. I highly recommend you call them and tell Ralph Alex Ruiz sent you.

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Google Nov 24, 2020

Great experience! Paul was very personable and great to work with. Marsel was a great finance manager and worked hard to get me the best terms available. I would recommend these guys over anyone else I’ve dealt with.

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Google Nov 17, 2020

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Google Nov 15, 2020

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Google Nov 13, 2020

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Google Nov 5, 2020

This is a great dealership. I got a great deal on a gorgeous pre-owned MB. The gave me great value on my trade. The sales process was no haggle and seamless. Bobby Ayo - fantastic. The service department is fantastic. I am a car enthusiast and buy too many vehicles. I am looking forward to my next purchase. Thank you Bobby! I love my car!

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Google Nov 2, 2020

This dealership was absolutely a joy to work with.Top tier customer service not only from my salesman Ardit along with financial service marsel and manager Bill. Process was smooth as can be and very easy, these guys know exactly what they are doing.If you are looking to purchase from great people this is the place to go.They honestly are out for your best interest and needs.5 star rating doesn’t even do justice for this dealership they deserve 20+. Will be back without hesitation.

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Google Oct 24, 2020

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Google Oct 23, 2020

Good dealer, good price!

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Google Oct 23, 2020

For the longest time, I thought the concept of “service” was merely a non-descriptive, filler term in the modern lexicon such as “like.” Certainly, another Mercedes Benz dealership, let’s just say one located in Greenwich, didn’t dissuade me of this. When I brought my car in for service there, not to long ago, it was if they were doing me a favor. Worse, everything seemed like an imposition and the annoying rattles that I had hoped to fix since leasing a new car, never were! That’s why I was taken back by the quality of service and ...

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Google Oct 22, 2020

I don't give car dealerships much credence but when we chose to come here Mercedes Benz of White Plains for the 1st time in 2014, Our 1st salesperson, Bobby Crosby, was an absolute charm, and not a salesman, as it were, with us. And since then, we next acquired our 2nd Mercedes Benz through salesperson Tom, Who also was a charming person to say the least. Since those 2 occasions they have both left Mercedes Benz of White Plains. And so, with our most recent Vehicle we were Presented with our next representative come Bobby Ayo. And like his 2 predecessors, a ...

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Google Oct 18, 2020

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Google Oct 15, 2020

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Google Oct 13, 2020

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Google Oct 13, 2020

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Google Oct 12, 2020

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Google Oct 2, 2020

I had a wonderful experience at MB-White Plains with Rob Schneider and Ralph Rodriguez, who both took great care in assisting me with the purchase of my first automobile. I recommend this shop.

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Google Oct 2, 2020

Bought a new Sprinter from David Link at MB of White Plains. Was a great overall experience. I live in CA and David helped me get everything in order over the phone and email. When it came time to pick up the vehicle, David had everything ready to go. I flew in and was out of the dealership very quickly. Hit up David if you are in the market for a new Sprinter. Definitely the best car buying experience I've ever had.

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Google Oct 1, 2020

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Google Sep 27, 2020

Great customer service.

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Google Sep 18, 2020

I bought a new 2021 GLA from MB of White Plains. Everyone was professional and courteous, great customer service without any pressure. They will work with you to give you the best offer you will not get elsewhere, potentially saving you thousands. They even offer a price-match guarantee! No wonder they have great reviews and hold numerous awards. If you are shopping for a new car, seek out Daniel who was very helpful. I'll post pictures once the car is delivered!

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Google Sep 16, 2020

You’ll be so lucky if you get Jose as your service representative here. He just made the whole transition smooth and was always communicative as well as transparent. We have/had multiple Mercedes that we bring to service as well have purchased here and the service is always spot on. This time though I just felt Jose really took the time to be personable and in this climate it really counts. Shop and service here for the 5 star treatment and ask for Jose!

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Google Sep 15, 2020

Marie who sets me up with my for my car and auto service is the best I've ever dealt with. She actually cares for her clients I've been going there for the last 25 years

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Google Sep 13, 2020

Crew

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Google Sep 5, 2020

Awesome place. We've been leasing vehicles here for 12 years now. Walking in is like being greeted by family each time. Sales staff is the best and service staff is impeccable. My wife leases her SUVs from this dealership while I've been purchasing and servicing my sedans from BMW Manhattan, BMW Tarrytown and BMW Mt Kisco (going back 20 years now) and I can attest Mercedes Benz White Plains is a country mile superior in all departments. Even though I love my service and sales staff at those BMW locations the over all company structure at MB White Plains is ...

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Google Sep 3, 2020

I just purchased my fourth MB from this location. Nikki, my salesperson, was extremely knowledgeable, courteous, and worked diligently to find the perfect fit. I highly recommend working with her! Over the years, the overall service has been nothing short of exceptional.

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Google Sep 2, 2020

Great service and very polite professional staff!

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Google Aug 29, 2020

The most pleasurable experience in a car dealership. Everyone was pleasent, courteous, accommodating and practicing social distancing as well as all other practices under Covid protection mandates. Our salesman was awesome and I would recommend him to anyone interested in purchasing a vehicle at this dealership. They are the best!

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Google Aug 28, 2020

Although it wasn’t a Mercedes that I purchased, this dealership still went above and beyond for me and treated me with respect. I bought a used Tesla from here, although there were some things that were missed on the vehicle, my salesperson, Ralph Rodriguez, really made it right by doing everything possible to make sure I was content with the vehicle and felt comfortable leaving with it. He was very prompt in replies, personable, and did more than I have ever seen a dealership do for someone. I would recommend working with Ralph and would work with him again. ...

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Facebook Aug 27, 2020

Courteous, informed, accommodating, clean and safe staff and accoutrements .

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Google Aug 26, 2020

I had a great experiencing purchasing a SUV from Matt Schafran and Mercedes-Benz of White Plains. Unlike salesmen from other dealerships, I never felt any pressure from Matt as we texted and talked over the phone about different models and amenities. Once I was ready to come onsite for the test drive, Matt was super accommodating and had everything ready. He was very knowledgeable about all the car's features and taught me all the in's and out's. It was one of the smoothest car purchases I've made and already recommended Matt and the dealership to my ...

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Google Aug 24, 2020

Good

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Google Aug 22, 2020

Just bought a new car and was in-and-out in no time. Ask for Kyle Lowe - she is very knowledgable and the rest of the staff is helpful. Clean, pristine showroom. Inventory is top notch. So EZ.

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DealerRater Aug 22, 2020

Excellent service. Maria Korentsides was outstanding and kept me updated on progress. Ardit Shabi and sales manager Bob Binette are the best. The work done was outstanding and completed in timely fashion. I'm very pleased.

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Google Aug 19, 2020

A giant step above other dealerships! From Bob + Niki in sales to Maria in the service dept., the entire process was professional, pleasant + exceeded my expectations. This is my fourth Mercedes + Pepe has earned my business for all future purchases!

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Google Aug 18, 2020

Great place

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Google Aug 18, 2020

I was experiencing trepidation going to a car dealership alone with all the fear of being set-up to be overcharged and oversold. Neither of those things happened. I truly felt heard and respected. I was totally comfortable with the sales man Paul Tadeushuk. I highly recommend you request him on your next visit.

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Google Aug 18, 2020

I just pass by

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Google Aug 16, 2020

Best service experience I’ve ever encountered at any dealership! Frank, my service advisor was a superstar from start to finish. I have to say their entire team was very pleasant to work with.

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DealerRater Aug 15, 2020

Excellent service. Everything went smooth.. Got a great deal on a C300 from Bob. Nikki was very helpful with ensuring that I was familiar with the car functions. I'll be back for my next Benz

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Google Aug 14, 2020

My husband’s and my experience was great. We were greeted by Jesse Ng and I’m soooo happy that he was our salesman. Jesse was extremely knowledgeable about the vehicles as we were downsizing from a 7 passenger to a 5 passenger. He was able to suggest which car would work the best for our family needs and our budget. We had an amazing test drive experience with Jesse. Besides him being helpful, he was hospitable. Jesse even personally delivered my new car to my home in Brooklyn & gave us a tutorial on how to work everything. Bob Carrol was ...

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Google Aug 3, 2020

(Translated by Google) They have very nice cars (Original) Tienen muy bonitos carros

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Google Jul 30, 2020

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Google Jul 29, 2020

very professional experience

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Google Jul 25, 2020

Thank you MB white plains for a great buying experience. Best dealership I’ve ever worked with. My experience was exceptional thanks to Peter Makaj who helped me through the whole process understanding my needs and making my wishes come true on my first c300. Also a huge thanks to F&I manager Marsel Paloka. The ongoing service was equally as good. Highly recommend them. Looking forward to many more purchases with MB white plains. Love my new car.

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Google Jul 23, 2020

Left the dealership last night with my new car CLS450! What a whip! The whole team is super nice and easy to work with! David P and Mike are Rockstars and are so patient. They did not pressure at all nor were they salesy which I like. I HIGHLY recommend them.

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Google Jul 19, 2020

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Google Jul 16, 2020

Super happy with my experience at this dealership! I went to this location (from New Jersey) to buy a car. Frank Crosby was such a pleasure; very sweet and helpful. Bob Binette and the team went out of their way to accommodate me and even took care of my Uber ride from NJ to pick up the car! They truly care about the car leasing / buying experience and are extremely understanding and patient. You have a customer for life! Thank you Frank and Bob!

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Google Jul 16, 2020

High-quality dealership, Daniel Azadin has treated me with consistent, excellent service.


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